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End User Computing Services


TCS EUCS enables organizations to unbundle key workplace elements and tailor them to different user segments within the enterprise. This enables delivering persona centric applications, workspace collaboration and support services for increased user adoption in a seamless fashion.

We facilitate migration to newer operating environments with minimal business disruption and drive transformative technology solutions.

TCS Advantage | Solutions We Offer | Benefits | Download Brochure

TCS Advantage

We combine industry standard frameworks such as ITIL V3 and Service CMMi with our best practices to offer superior services. Further, we add value to each engagement through our:

  • Expert talent pool: Over 70% of our 4500+ team of experienced consultants are certified on multiple EUC technologies
  • Innovation labs: Our labs focus on developing tools and analytical techniques that enable seamless technology transformation combined with productivity improvements
  • Partner eco-system: We draw on our strategic alliances that encompass technology adoption programs, EUC lab investments, and joint go-to market strategies for EUC transformations
  • Vendor agnostic solutions: Our vendor-neutral approach delivers leading edge solutions best suited to business requirements and ensures the highest returns on technology investments.
  • Metrics based governance: Leveraging statistical process control and analytical techniques, our balanced scorecard approach helps us perform proactive trend analysis and continuous service improvement programs to enhance the resilience of IT services

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Solutions We Offer 

Our catalog-based offerings for Managed Services and Enhanced Remote Management comprise:

  • End-User Computing Services:
    • End-user workplace support augmented with self-help, self-service and self-healing migration to newer operating environments
    • Technology transformation solutions for emerging concepts, i.e., Bring Your Own Computer (BYOC), Desktop as a Service, Anywhere Access on Any (A3) Device, and so on
  • Automation and Cloud Services:
    • End-user and infrastructure service automation through self-service and self-provisioning
    • Cloud Management Framework to fast track deployment, seamless migration, and easy management of the organization's private, public or hybrid cloud environment
  • Unified Collaboration Experience:
    • Integration of multiple collaboration components viz., messaging services, office communication services, LiveMeeting, SharePoint, instant  messenger, voice, video and enterprise social into one platform through our 'A3 to C3' program to provide end-users a unified collaboration experience

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TCS End User Computing Services are designed with an emphasis on creating value for the enterprise by providing the following benefits:

  • Enhanced mobility and end-user experience: Enable easy and secure access from any device through increased virtualization of business and desktop applications. Offer end users the freedom to choose their own device, promoting productivity and flexibility, thus driving employee satisfaction
  • Reduced costs and faster time to market: Leverage analytics based device, application, and workspace strategy to realize up to 60% reduction in effort and 50% reduction in timelines
  • Tailored end user services: Create a fit-for-purpose workplace environment by deploying the solution to cater to specific user personas by taking into consideration work roles, user behavior, extent to which technology is leveraged and so on

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Download Brochure (PDF, 354 KB) 


IT Infrastructure Services

Learn how TCS’ in-depth industry knowledge and technical expertise helps you harness the best out of your IT investments by creating a “business effective” IT infrastructure that’s not only reliable but also future-proof.


IT IS Endpoint Lifecycle Management Platform

Enterprise requirements, for desktop engineering and endpoint management functions, continue to evolve rapidly. Amid growing workforce mobility, firms are seeking on-demand availability and infrastructure services customization. To enhance business agility, organizations need to provide employees with consistent access to relevant applications and data–regardless of the type and location of devices. This demands, a revamp of traditional endpoint management processes. TCS Endpoint Lifecycle Management Platform facilitates on-demand application packaging and testing, and helps automate the rollout of upgrades and security patches. Through effective design, build, deployment, and remote oversight of workspace, it helps companies reduce the total cost of ownership of IT infrastructure by 35 to 40 percent. TCS' platform also enables higher employee productivity through better utilization of computing resources.

White Papers

Emerging PaaS Models and Migration to PaaS

Platform as a Service (PaaS) helps organizations reap the benefits of cloud while allowing them to retain their unique software solutions. This paper describes the emerging PaaS models and how they impact enterprise application migration to PaaS