Client Challenges
Enterprises seek to achieve competitive advantage bringing in operational efficiencies to their business processes. One of the ways of doing this is by the use of mobile devices. However, creating mobile systems that are deeply integrated into existing enterprise infrastructure pose significant development and integration challenges.
Consumer-facing enterprises are under increasing pressure to differentiate themselves in the market by exceling in the mobile channel user experience. However, the novelty of the mobile channel adds a level of complexity to the channel strategy of these enterprises.
what tCS provides
TCS’ offerings in mobility are centered around three major themes:
- Taking computing to the “point of need”:
Liberate IT from the desktop. Leverage the latest tablet devices and utilize the large screen real estate, significant computing power, broadband connectivity, efficient battery life they bring.
For example, we helped one of our clients enhance the effectiveness of their sales force effectiveness bringing sales force empowerment solutions on tablets. This helped the sales team utilize enterprise applications without being limited by a laptop or a computer terminal.
Transform customer service into anytime, anywhere contextual interactions:
Smartphones are not only connected computers, but are also endowed with sensors such as GPS, camera, accelerometer and compass that provide mobiles an almost magical capability to transform customer service. We help our customers leverage these capabilities to provide efficient services to their customers.
For example, we helped a North American paint manufacturer launch an innovative smartphone application that enabled them to connect with consumers 24x7 in an interesting, fun way.
Differentiate on the basis of user experience:
We help our customers utilize the latest tablet platform to acquire and retain the most attractive target customer segments.
For example, we helped a major North American bank develop and launch a highly acclaimed tablet application for their consumers.
Learn more about the following areas: Solutions | Services
Business Value
- Take computing to business areas where it did not exist, thereby adding velocity to these processes.
- Stand out in a crowded marketplace with the innovative use of consumer mobile applications on tablets and smartphones.
- Leverage our Global Network Delivery Model™ to accesss top-quality mobile application services at a fraction of the cost otherwise.
- Deploy our pre-built mobility solutions and utilize mobility much faster and at a far lower cost.
client thoughts
What some of our clients say about our work:
“Excellent ideas and a very enthusiastic and dynamic team” – Major global bank
“Great look at the future” – Global technology giant
“Good to see creative UI design in person” – Global CPG company
“Very impressive, great to see level of interest” – Major Australian retailer
“Wow! Excellent innovation” – Major global bank
alliances
We have formed strong partnerships with major mobile platform vendors as well as major enterprise software vendors to provide our customers with highly knowledgeable service in mobile application development.