Client Challenges
- Build and grow a flexible IT organization to keep pace with business growth, while ensuring that technology investments effectively support business objectives and the evolving processes across functional domains.
- Manage TCO in a shrinking IT budget regime, correlate investments with results and deliver quantifiable business benefits.
- Manage operational issues, like high turnaround time because of decentralized operations and disjoined technology portfolio.
- Access or maintain required competency/skills and focus across the technology stack and future models/evolutions.
- Leverage IT investment as a differentiator, while responding to complex macroeconomic and competitive challenges.
What TCS Provides
The TCS Outsourcing solution envisages transparent, flexible and scalable full service offerings delivered seamlessly through its GNDM™ while maintaining a global uniform single delivery standard.
We offer:
Application Outsourcing to help streamline your processes by leveraging your application management and IT investments. Our full services model enable you to meet all your needs and business goals with maximum efficiency. TCS delivers excellence and certainty across all of your enterprise’s IT needs through the following:
Infrastructure Outsourcing to help you manage your ever-growing IT needs with a robust and reliable IT infrastructure. Our in-depth industry knowledge and technical expertise helps customers extract the best out of their IT investments by creating a ‘Business Effective’ IT infrastructure that is not only reliable, but also future-proof.
For more details visit TCS' IT Infrastructure Services
Business Process Outsourcing to help you focus on strategic and core functions while we execute your non-core business processes, optimizing business performance to attain value creation. With TCS' efficient and effective delivery mechanisms you can expect significant lower overall costs: upto 50 percent reduction in people cost through right-shoring and lift-off productivity gains in transition phase by deploying lean, six-sigma and automation, and upto 30 percent reduction in total cost of operations as TCS facilitates business transformation.
For more details visit TCS' Business Process Outsourcing Services
Business Value
- Seamless scaling up of IT organization to increased complexity with uniform service delivery standards by leveraging TCS’ GNDM™ infrastructure
- Scalable, flexible and unified IT solution tied to business service management objectives using TCS’ Integrated Full Service Play and vendor agnostic approach which optimizes applications, Infrastructure Services and BPO synergies
- Reduced TCO and correlation of IT to financial objectives leveraging TCS’ transparent service delivery philosophy and investments in innovation, knowledge management and competency infrastructure
- A transformed IT organization capable of meeting increasing environmental challenges, while ensuring agility and improving time to market
Client Thoughts
“TCS has delivered technically challenging integration solutions, cost-effectively, on time to high quality. I am extremely impressed with their offshore set-up, the breadth and depth of their capabilities, their ability to work on projects with multiple partners and their quality processes”.
-British Telecom, Mike Scott, Wholesale Head
Alliances
- IBM - Global System Integrator Partner
- HP - Global System Integrator (GSI) Partner, Global Influencer Partner (GIP)
- Oracle - Global Certified Advantage Partner
- Microsoft - Global System Integrator Partner
- SAP - Global Services Partner
Associated Products
- netAsthra - a web portal which provides a single window view of the health of the IT infrastructure.
- Zero Touch Migration tool - developed for migration from MS XP to Vista
- CCM.net - Helpdesk management tool
- Consult – A Knowledge management tool
- Quick Server Migration (QSM) - automates the server installation process without user intervention