TCS’ Analytics Platform is comprehensive business intelligence, analytics and performance management solution that encompasses sales, marketing, customer, human resources, finance, supply chain and procurement functional areas and is available in specific industry variants such as retail and manufacturing.
It comes ready with the following:
- Industry-standard KPIs
- Role-based dashboards
- Data models
- Source data connectors
- An easy-to-use rich user interface
We provide insights using data mining and predictive analytics techniques from structured as well as unstructured data. The platform is powered by Oracle and is hosted on a reliable, scalable and secure infrastructure. Based on your technology investments, we offer you the choice to adopt our solution under SaaS, in-premise or a hybrid model.
TCS’ ACE Offerings:
Customer Analytics for Competitive Edge (cACE) is a platform-based analytical and business intelligence solution that helps organizations develop customer intimacy, reduce customer churn, improve customer experience and increase revenue across the customer acquisition, retention and extension value chain.
Finance Analytics for Competitive Edge (fACE) provides integrated financial planning, forecasting, budgeting, consolidation, financial statements and reporting, and analytics on “order to cash”, and “procure to pay” financial processes. It also includes reporting for operational finance and accounting—for example, accounts payable, general ledger, accounts receivable, etc.
Human Capital Analytics for Competitive Edge (hcACE) delivers strategic value by providing comprehensive, relevant and in-depth insights into the human capital value chain. It enables timely decisions, fact-based tactical actions and performance measurement.
IT Analytics for Competitive Edge (itACE) enables complete visibility of the IT portfolio of programs, projects and assets including applications development, service delivery, infrastructure, finance , IT resources and supplies. Our comprehensive solution thus helps you effectively measure and manage IT to create value.
itACE Express is a fast-track version of itACE, addressing the needs of organizations in the areas of service management, project management and environment management. It offers a rapid, user-friendly and integrated business intelligence solution.
Supply Chain Analytics for Competitive Edge (scACE) includes procurement and financial spend, supplier performance management and scorecards, inbound and outbound logistics, inventory planning and management, manufacturing and assembly, and order fulfillment. scACE helps companies gain rich insights from “source to pay”, ”plan to produce”, and all other aspects of their global supply chains to significantly increase their efficiency and effectiveness.
Warranty Analytics for Competitive Edge (wACE) enables key stakeholders with granular analytical insight at each touch point of the warranty management process, including claims processing, cost management, supplier recovery and quality management. The solution also embeds features such as statistical modeling, predictive analytics, what-if analysis, and planning and forecasting. These help organizations lower claims processing costs, improve claim administration, increase revenues and improve customer satisfaction.
Procurement Analytics for Competitive Edge (procACE) enables the optimization of procurement performance by integrating data from different source systems (beyond just ERP). It provides in-depth insights to help identify saving opportunities, prioritize spend categories, rationalize supplier base and reduce contract leakages, enabling you to reduce procurement costs and enhance operational efficiency.
Retail Analytics for Competitive Edge (rACE) supports your business analytics needs across the complete retail value chain. Leveraging point of sale, ERP, SCM, CRM, and eCommerce transactions and interaction data, rACE enables reporting, analysis and predictive capabilities along the key dimensions of consumers, products, channels, stores, regions, employees, marketing campaigns, time, etc. These insights help you improve revenue, contain costs, improve asset utilization, enable innovations and transform the way you do business.