Key Benefits

What is TCS IT-as-a-service

Sustainable Profitable Growth has become critical to survive in today’s dynamic market environment for SMBs. Information Communications & Technology (ICT) can assist SMBs achieve cost control, speed to market and gain a competitive edge in an environment where margin pressures and customer expectations continue to rise.

Unlike larger enterprises, SMBs lack the financial resources and IT knowledge to deploy the growing array of information and communication technology infrastructure necessary to support their businesses.

TCS IT-as-a-Service concept aims at delivering an integrated suite of end-to-end Business Solutions to SMBs, enabling them to compete effectively in the market place by leveraging TCS’ domestic and international experience in relevant industry and technology

TCS IT-as-a-Service is an integrated ‘IT & Telecom’ solution delivery model where

From a TCS Perspective

  • TCS will deliver the entire IT landscape of the customer organization including hardware, application, and network connectivity to the data centre.
  • The applications are typically web-native software, accessible thru a browser (though there could be apps deployed locally for specific needs).
  • The applications are hosted centrally, in a shared-services environment.

From a Customer Perspective

  • Customer does not own any elements of IT environment, nor has an IT team within its organization.
  • Customer pays a service fee for the IT service.
  • Customer owns the data resulting from usage of IT Systems provided as a service.

The TCS IT-as-a-Service solution offers SMBs more responsive service, real-time and centralized data access they need without the burden of deploying, managing and supporting costly hardware and software in house.

The concept could prove to be a significant source of competitive advantage for SMBs by positively impacting their key financial parameters.

Key Benefits include

Speed to Market as a result of

  • Single Window for all IT requirements: SMBs typically deal with multiple vendors for IT solutions leading to poor integration and lack of service levels across the stacks. TCS IT-as-a-Service will encompass solutions covering the entire stack needed to run the daily operations of SMBs
  • Minimal Setup time: With the TCS IT-as-a-Service model, setting the up the entire IT environment takes minimal time. Software updates with newer features are also more frequent with no business downtime. This enables the SMB to leverage the benefits of state-of-the-art IT quickly and efficiently.

Cost Control as a result of

  • Minimal Capital Expenditure: Under the TCS IT-as-a-Service model, there is very minimal capital expenditure. SMBs do not have to own either the application or the infrastructure.
  • Reduced Operating Expenditure: SMBs will only incur operating expenditure, which will be equivalent to the subscription charges levied as per the IT services rendered. The model will also eliminate the requirement of maintaining IT specialists on their payrolls. 
  • ‘Pay as you Grow’ model: TCS IT-as-a-Service helps SMBs align their IT requirements to the current business needs. The monthly subscription model allows SMBs to easily scale up their IT needs with business growth, thereby aligning their IT service payments to business results 

NEXT STEPS

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