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Hosted OSS/BSS Solution


Re-define the next generation telecom market and manage your strategic go-to-market and revenue aspirations with TCS’ Hosted OSS/BSS Solution.

Hosted OSS / BSS Solutions
Watch the video to learn how you can address your requirements with TCS' Hosted OSS/BSS Solutions.


The TCS Advantage

An express launch: Pre-integrated, deployment-ready stack with pre-defined business transactions, SLAs, processes and applications with a modular approach to design, deployment and operations ensuring quick time-to-market

A flexible commercial model: A flexible “build-as-you-grow” and “pay-as-you-use” commercials model enabling minimal upfront investment and low operating expenditure

Agility: Scalable infrastructure to meet increasing capacity requirements and insulating the service provider from the complexities of hardware, software, and licenses capacity planning and management

Standardization: Compliance with industry best practices and standards like eTOM, TAM, SID, ITIL, TOGAF, etc, ensuring solution alignment as the technology changes.

Ownership: Committed business, operations and infrastructure SLAs, providing you the necessary business commitment and the certainty of being a true business partner.

Solutions we offer

Telecommunications is an environment of constant technological changes, portfolio expansions, evolving offerings, new partnerships and business models. In this scenario, service providers seek to ensure continuous product innovations and quick launches, hassle-free transactions, efficient customer service and positive customer experience in order to achieve greater customer acceptance and an edge over competition. 

TCS’ cloud-based Hosted OSS/BSS Solution provides enhanced service rollouts, operational efficiencies and agility to service providers’ needs. Based on industry standards, the solution is offered as platform-as-a-service on build-as-you-grow and pay-as-you-use commercial models, to ensure low investments and high Return on Investment (ROI). The solution has been built by leveraging 45,000 person years of experience serving telecommunications globally. 

Since the offering is a complete pre-integrated solution owned, hosted and managed by TCS, it allows you to concentrate on enhancing customer value and focus on core business growth. The solution combines BPO services, IT services and best-in-class Commercial-Off-The-Shelf (COTS) products. TCS’ solutions, infrastructure and data centers can also assist you with any type of operators at any stage of maturity.

Download Brochure: Hosted OSS/BSS (PDF, 464 KB)

Case Studies

Tesco adopts TCS’ Hosted OSS/BSS solution to transform its systems, launch new products and improve customer services

TCS helped Tesco transform from legacy to a flexible and standard solution at an optimal cost with a TCS-hosted OSS/BSS stack, allowing the company to concentrate on enhancing customer value and focus on core business growth.

White Papers

Differentiated Transformation at the Bottom of the Service Providers Pyramid

In this white paper, we try to identify the commodity nature of the telecommunication business and the associated approaches to stay profitable. We advocate this based on a business of businesses model and by applying a differentiated transformation methodology.

White Papers

IT as a Differentiator for MVNx Businesses

The global Mobile Virtual Network Operator (MVNO) marketplace has come a long way since its formation in Western Europe. From simple beginnings to infusing competition into the marketplace, MVNO as a business model has become an alternative approach for operators who have traditionally viewed direct retail as the best approach to take. The MVNO business model has led to allied business models like sub-brand operators (MNOs), enablers (MVNEs) and aggregators (MVNAs) resulting in a larger global MVNx market spectrum.

Client Testimonial

TCS helps Tesco Broadband & Homephone achieve consistent customer experience and increased online sales.

In this video, James Mahon, Head of Tesco Broadband, Tesco Broadband & Homephone, highlights how TCS helped them expand broadband service , rationalize call centers and achieve consistent customer experience and increased online sales.