TCS’ HCM Platform helps Diligenta with a fit-for-purpose, fully managed, scalable, self-service driven HR and payroll solution.
Diligenta specializes in the provision of Business Process Outsourcing (BPO) for the UK life and pensions industry. The company’s vision is to be acknowledged as ‘the best BPO services provider in the UK life and pensions market.’
Diligenta wanted to replace its older highly customized in-house Human Resource Management System with an out-of-the-box solution that included standardized processes needing minimal customization, with a view to pursue its non-linear growth strategy.
We implemented our Human Capital Management (HCM) Platform in Software-as-a-Service (SaaS) mode, in a utility-based pricing model (per employee per month). To ensure a flawless outcome within an aggressive implementation timeline, we used the following tools and accelerators:
"This program has successfully migrated our employees onto the TCS HCM Platform. The Diligenta and TCS project teams worked as a cohesive group, with passion and commitment to complete this migration successfully. We now have a proven blueprint to deal with future acquisitions. The platform enables us with more self-service, and will improve operational efficiency of my team and enhance employee experience.”
- Paul Flanders, HR Director, Diligenta