It’s not just marketing and sales that need to listen to customer conversations. R&D, innovation, product teams, customer service, PR and after-sales support can all benefit enormously from user insights.
TCS’ Listening Solution is designed to cater to the different listening needs of each of these groups. And since your organization is unique and dynamic, TCS Listening works closely with you to identify and continually refine your listening objectives.
TCS’ Listening Solution is a core component of TCS’ comprehensive interactive marketing solutions and a vital first step toward unleashing the synergies of social media.
Download Brochure TCS' Listening Solution (456 KB)