With the mobile-user base witnessing an upward growth trajectory, operators are looking at specific and measurable value added services (VAS) to reach out to more audiences. Propelled by the need to bring in service differentiation and create new revenue opportunities, operators are bringing in new VAS that are highly interactive and can overcome linguistic barriers.
TCS offers Voice Interactivity for Better Experience (VIBE) Framework — a value-added services platform that offers mobile-based Interactive Voice Response (IVR) with a new user experience that is both voice-interactive and multi-lingual.
Learn how TCS leverages VIBE Framework, therefore increasing Average Revenue Per User (ARPU) by engaging users in higher usage of VAS.