Shrinking product margins are pressurising manufacturers to leverage warranties for additional revenues. But with legacy systems, globalized supply chains marked with lack of integration of the service units with other parts of business, managing warranties is a formidable task. Today , a sea of products are present within a customer’s easy reach , making warranties policies a critical differentiating factor in product purchase.
TCS aims to provide High Tech manufacturers the ability to empower their organisation with state-of-the-art warranty management capabilities leading to reduced costs and risk, increased customer satisfaction, brand loyalty and overall profitability. Read more