TCS’ client, DNA Services, was born from the merger of six companies. However, post-merger, the company was faced with the challenge of streamlining its sales process. Creating unified sales processes and systems was an imperative to reduce operational costs. DNA turned to its long-standing partner TCS, who in turn implemented a customized solution that consolidated six regional CRM systems into a new unified CRM system.
Insight: Learn how TCS consolidated six different CRM systems into one single CRM system.