Electro-Motive Diesel (EMD) is the world’s second-largest builder of railroad diesel-electric locomotives. EMD relies upon TCS to support its ERP applications and engineering and infrastructure support services and related IT processes. Our industry experience and knowledge base has contributed to continuous improvement initiatives in our engagements at EMD. From redesigning the Warranty Return-To-Vendor (RTV) processes to creating a SAP Quality Notification workbench, we have played a vital role in stabilizing EMD’s SAP environment.