Case Study

Leading Indian Shipping Company aligns business and IT to set foundation for a customer-centric and agile organization


With a growing Indian economy, the TCS client was facing bottlenecks in its growth from the current IT systems. The company engaged TCS to leverage its domain expertise in Shipping and Logistics space to review its business architecture and various components of its IT organization.TCS’ Integrated Methodology for developing Process-oriented Architecture using Component Technology (IMPACT™) methodology helped define the business components, business architecture, detailing out application and technical architectures, and conduct a technology assessment and realization planning. TCS’ recommended improvements in IT governance, information, application, service process, and infrastructure architecture. Read more.