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Case Study

TCS helps Mississippi Department of Employment Security upgrade its Unemployment Insurance system

 

The Mississippi Department of Employment Security (MDES) wished to upgrade and enhance its legacy Unemployment Insurance (UI) system, to take advantage of the latest technologies and platforms and provide an improved level of service to the citizens of Mississippi.

TCS’ SOLUTION: INTEGRATED WEB-BASED SYSTEM WITH FRAUD DETERMINATION CAPABILITIES

TCS developed a comprehensive and integrated web-based UI system that deployed state-of-the-art technology and completely integrated all Mississippi UI tax functions. It provided MDES the following benefits:

  • An integrated web-based system with maximum automation, leading to fewer manual errors
  • Self service: Leading to projected savings
  • Automated overpayments detection
  • Fraud determination
  • Reduced costs and efforts for both employees and citizens