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Case Study

TCS Creates Future-proof Customer Service Platform for Motorola

 

In today’s competitive business environment, the ability to deliver superior customer service becomes imperative to stay ahead. Motorola’s Connected Home Business wished to upgrade its existing customer management platform Amdocs CRM to a newer version, in order to maintain its high standards of customer service.

Key Insight: How TCS partnered with Motorola to carry out the upgrade and helped with the transition of the application to a future-proof customer service platform.