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Case Study

NXP partners with TCS to optimize and drive innovations in its Supply Chain IT Operations

 

NXP, one of the largest chip makers in the world, has made tremendous strides in its field with technological advances and an ever growing global presence. The economic turbulence in 2008 with the outlook of continued revenue decline for the semiconductor industry called for tighter control of expenses and continued innovations.

NXP was looking at addressing these industry challenges through IT landscape improvements and innovations as operational excellence measures. NXP signed on TCS as its partner in a first-of-its kind offshoring of Supply Chain Applications in the semiconductor industry. TCS quickly put in place a transition methodology based on the stringent Six Sigma approach. The transition has been a huge success - TCS exceeded the set SLAs and ensured no business impact, thus bringing stability in operations. The efforts won due recognition for both NXP and TCS, being awarded the ‘Best IT Outsourcing Project for the year 2009’ by the Outsource Magazine and the Platform Outsourcing Netherlands. Today, TCS is a trusted partner to NXP.