Case Study

National Grid – A Torch Well Passed Burns No One

 
 
National Grid, which owns and operates an array of electricity transmission and gas distribution operations across the UK, wanted to sell four of its gas distribution networks. Timely delivery of quality data was critical in the separation process; without which, buyer teams inheriting the data would be unable to meet their delivery timelines and load their new systems. With tight timelines, National Grid turned to TCS.
 

The process of selling a business is highly complex, involving the transfer of facilities and technologies, employees and customers, and a myriad of critical linkages that can determine whether the buyer inherits a productive or problematic operation.

Such was the challenge facing National Grid, which wanted to sell four of its gas distribution networks. Timely delivery of quality data was the most crucial aspect of the separation process; without which, buyer teams inheriting the data would be unable to meet their delivery timelines and load their new systems. With tight timelines, National Grid turned to TCS, a team that had already delivered success in a large migration project.

We took the lead in managing the complex data migration process to multiple buyers of National Grid’s networks, adjusting to the varied technology landscape and extraction schedule of each buyer. We enforced a common migration platform to reduce cost and simplify the migration process. Most crucially, we carefully analyzed the quality of data to provide the best possible migration results while meeting aggressive project timelines.

National Grid also needed to manage the myriad of crucial interdependencies between the core systems and other business processes, interfaces and infrastructure sharing. Our team was able to deliver customized services from England and Bangalore. The England team held workshops with those executing the migration and worked side-by-side with buyers and the National Grid staff. The Bangalore team designed and refined core scripts for data extraction, bringing efficiencies into the code that reduced execution time and costs.

Our ability to put the departing businesses on a solid technology footing allowed National Grid to make a smooth, efficient transition and, more importantly, let them focus on launching global initiatives that would shape the future of this leading energy company.

Client Experience
- Defect-free data deliveries – 300 to date
- 100% compliance with the client’s Delivery Excellence model
- Code efficiencies narrowed a potential window for buyers, thus saving them significant money
- England-Bangalore team allowed on-site coordination, off-shore efficiencies to co-exist