The Customer: Allianz Group is one of the largest global providers of insurance and asset management and operates in over 70 countries all over the world. Today, Allianz Indonesia provides the entire spectrum of insurance solutions to over two million policy holders comprising both individual and corporate customers.
Faced with operating in a challenging environment, Allianz Indonesia needed to demonstrate agility and responsiveness in delivering defect-free products. Hence, the insurance provider needed to build a test management center with a focus on developing in-house capabilities and designing a sustainable governance process.
TCS was chosen as a partner for this key engagement for its proven assurance capabilities and expertise in insurance sector-specific solutions.
TCS has worked closely with the Allianz Indonesia team since the beginning of the engagement in 2012 to drive the project’s primary goal of enabling the in-house team to implement and ultimately operate the test center.
Allianz Indonesia realized several quantifiable benefits, including the following:
- Near-zero UAT defects
- An improved test maturity model that adopts a managed rather than a reactive approach
- Standardized, metrics-based management across projects
- A 100% utilization of the team
- Automation reusability of 30%