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Case Study

TCS successfully implements global supply chain and logistics processes for The Landmark Group


The Landmark Group improved customer satisfaction, enhanced inventory visibility across the group, increased efficiency and accurate financial recording with TCS’ supply chain and logistics solutions.

The Customer: The Landmark Group is a leading retail and hospitality conglomerate in the Middle East and India. They operate over 1,500 outlets encompassing over 20 million square feet, spread across 19 countries.

Business Challenge: The Landmark Group needed an IT services partner that understood not just how to implement the Oracle platform but how to extend it, a company that understood not just technology, but also the complexities of retail supply chain, logistics and financing. Our depth of retail expertise and our experience in implementing Oracle Retail, made us the ideal choice.

TCS Solution: We addressed all of the Landmark Group's critical and complex requirements with a fully turnkey solution that we named Genesis. This was based around the Oracle Retail Suite 13.1, augmented and enhanced to conform exactly to their specific operations and supported by us.


  • Increased return on inventory investment with higher supply chain dynamics, smoother end-to-end logistics flow, and more accurate costing
  • Greater control over the business processes and a near real-time visibility of stock and sales across the enterprise

The sense of commitment and ownership demonstrated by the TCS team is commendable and has reinforced our belief in TCS being an organization with a strong service orientation towards its clients. I am pleased to inform you that we had the opportunity to 'Experience certainty' from TCS and believe that TCS has been able to deliver well against the high standards that it sets for itself as an organization.” - Kirit Shah , CIO, Landmark Group