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Case Study

TCS helps BT Wholesale build a better business intelligence platform


Many of BT Wholesale’s clients want to outsource network management and maintenance, to enable them to focus on customer service, product development and service differentiation. BT Wholesale needs to provide comprehensive, end-to-end business support for clients that choose its outsourcing services.

BT Wholesale is working with TCS to design and develop a new architecture that can manage and monitor network infrastructure and deliver information to clients in near real-time. By leveraging its Global Network Delivery Model™, TCS provides a flexible, cost-effective, 24x7 service for BT Wholesale.