In 2006, UK supermarket retailer Somerfield, chose to outsource its entire IT operations to Tata Consultancy Services (TCS), which took on complete responsibility for service delivery and system performance.TCS has been working with Somefield over 9 years, delivering several key projects, resulting in the relationship maturing into the next level, with Somerfield outsourcing the entire IT operations to TCS. Read more to learn how TCS helped reduce the total operational costs and improve service, allowing Somerfield staff to focus on retailing excellence, and build a relationship that would contribute to the successful re-launch of the Somerfield brand.