Case Study

TCS integrates different applications across geographies to provide Alcoa with a competitive edge

 
Countries around the world are capitalizing on rapid globalization and spawning new industries to serve distant markets while lifting the standard of living at home. This momentum demands a growing supply of basic materials, particularly metals, with which to build their futures. No company understands this dynamic better than Alcoa, the world’s leading aluminum producer. Global consumption of aluminum is expected to nearly double by 2020, and Alcoa is garnering its share of this booming market amidst tough competition. Learn how TCS partnered with Alcoa to provide the key to success with highly efficient and tightly integrated systems and rapid product innovation across its operations.

Countries around the world are capitalizing on rapid globalization and spawning new industries to serve distant markets while lifting the standard of living at home. This momentum demands a growing supply of basic materials, particularly metals, with which to build their futures.

No company understands this dynamic better than Alcoa, the world’s leading aluminum producer. Global consumption of aluminum is expected to nearly double by 2020, and Alcoa is garnering its share of this booming market amidst tough competition. A key to success will be highly efficient, tightly integrated systems and rapid product innovation across its operations. TCS partnered with Alcoa to help them tackle these challenges.

We responded with a blended on-site and off-shore service model, assembling a team of more than 375 engineers across three continents to deliver fast, consistent, high-quality services.

We helped to roll out Alcoa’s Oracle enterprise applications, Microsoft and Java technology solution, business intelligence, enterprise application integration, infrastructure services and the enterprise information systems solution across the Americas, Europe and Australia. This work included developing custom reports and extensions (RICE) components for all major modules of Oracle E-business product to better serve its multi-language, multi-region user base. Further, we integrated the Oracle application with legacy and mainframe environments within the company and among its trading partners. Our team also helped Alcoa develop and deploy a global data warehouse, with internal and external portals for swift, efficient access.

Alcoa also looked to TCS for infrastructure services, including SLA-based remote server and database management. We responded with services that matched or exceeded the expected SLA, in addition to providing Levels 1, 2 and 3 production support.

TCS was able to extend its strategic relationship with Alcoa by leveraging its Innovation Labs. For example, Alcoa and TCS have developed a proprietary process that converts waste into cement. Alcoa is currently evaluating this technology.

Alcoa continues to partner with us to create a highly efficient technology environment, enabling itself to confidently cope with the unprecedented market opportunities that lie ahead.

Client Experience: 

    • Annual savings of $12 million through technical solutions alone
    • Optimal mix of on-site and off-shore sourcing across multiple time zones reduced project costs and increased speed
    • Our waste-to-cement innovation could turn waste into profit