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Case Study

TCS helps a large telecom provider in Macau consolidate its web presence

 

TCS’ client, a large telecom provider in Macau, wished to consolidate its several websites into one single portal to improve its customers’ interactions with the company.

TCS helped the company with the following:

  • Develop a portal that provided a “single-window” for all stakeholders
  • Standardize processes and systems

The scalable solution, which was integrated with all the relevant internal and external systems, helped them enrich customer experience, reduce maintenance costs and optimize resources.