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Case Study

TCS helps Uganda Revenue Authority implement an integrated tax system


The Uganda Revenue Authority (URA) is responsible for the collection and accounting of various forms of tax revenue in Uganda. The URA wished to install an integrated tax administration system to manage all domestic taxes and duties for the organization, including income tax, value-added tax, withholding tax and other excise duties. The new integrated system would improve compliance levels by having a single view of the tax payer and provide increased convenience for tax payers.


TCS was awarded the transformational engagement to design and implement the tax administration system for the URA. Its integrated solution helped URA with the following:

  • Improve tax collection and compliance among citizens with increased convenience for tax payers
  • Reduce operational costs with automation, leading to fewer manual errors
  • Increase revenue with the widening of the tax net and controlling tax evasions
  • Monitor the key activities of tax administration

With this initiative, the URA is now recognized as a role model for revenue administration among the sister organizations in the East African region.