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Case Study

TCS BaNCS executes a record core banking replacement for a premier bank in India

 

Like most public sector banks in India, Indian Bank was also under pressure to compete with banks in the private sector and offer new-age products and services, while simultaneously enhancing process efficiency. Besides, deregulation of interest rates on loans and deposits added additional pressure on its margins.

Therefore, modernizing its technology infrastructure and moving away from the old branch banking system to a new core banking solution for its retail banking operations was of key importance to the bank.