In this video, Stephen Roche, CEO, Australian Pharmaceutical Industries Limited (API), describes his experience working with TCS and the business transformation outcomes resulting from a first of its kind end-to-end SAP ERP platform implementation.
About the client
API is the parent company of Priceline Pharmacy, Soul Pattinson Chemist and Pharmacist Advice. It is a leading national health and beauty retailer that owns and operates the Priceline retail store brand in Australia and is a niche player in over-the-counter pharmaceuticals and toiletries in the Australian and New Zealand markets. Their services include wholesale product delivery, retail services, marketing programs and business advisory services.
TCS unified and enhanced mission-critical IT systems across API’s retail, franchise and wholesale operations. API’s national wholesale network and its 420 Priceline and Priceline Pharmacy stores are now operating on the SAP ERP platform, which will provide improved customer service capabilities, enriched logistics and finance processes as well as greater operational efficiencies.
TCS worked with API on an industry-first project to replace two ERP platforms with a new unified SAP platform that integrates API’s lines of business into a single system.
API will benefit from this state of the art technology infrastructure, including an enhanced user experience and the elimination of duplication across divisions, saving the company time and capital.