Hawaiian Airlines is the largest and longest serving airline in Hawaii. Incorporated in 1929, they offer more flights to and within Hawaii than any other U.S. carrier.
Leveraging its 5D methodology, TCS was able to transition the airline’s revenue and financial accounting services within a short span of 18 weeks. Additionally, TCS’ transformation expertise helped Hawaiian Airlines improve their invoice processing accuracy by over 30 percent, effectively manage volume volatility, and optimize operating costs.
TCS has proactively aligned its strategy in line with Hawaiian Airlines’ business needs. By deploying innovative solutions such as automation, TCS has helped Hawaiian Airlines clear a significant amount of invoice backlogs, and realize over USD 5 million per month.
TCS has leveraged its vast experience in the airlines industry and deployed a large number of industry experts in this engagement. TCS’ experts have continually helped Hawaiian Airlines build strategies to address key industry trends and stay ahead of the competition.
“Hawaiian Airlines appreciates TCS’ commitment and their exceptional service delivery. I can confidently say that we have experienced certainty and will continue to do so through this strong partnership." - Shannon Okinaka, CFO, Hawaiian Airlines.