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TCS helps Sprint achieve rich customer experience by providing innovative multi channel ecommerce solution


In this video, Peter Campbell, CIO, Sprint highlights how they partnered with TCS to enhance the website ‘Sprint.com’ with various features like personalization, web(order) to retail(pickup) and social integration which helped improve customer experience.


Sprint Corporate is the third largest US wireless telecommunications company that provides wireless services and a leading internet carrier. It offers wireless voice, messaging, broadband services and wholesale access to its wireless networks. Sprint strategically engaged with TCS from 2012 on ecommerce transformation projects.

Experience Results
Peter Campbell discusses how TCS has successfully delivered projects on time and within budget that helped Sprint remain competitive in the marketplace.

Experience Partnership
He talks about TCS’ participation in the delivery & support of Sprint.com, their ecommerce self-service site and how TCS proved their competency at every stage of the project. Peter mentions, “We selected TCS because they are an innovative company and their skill sets complement and help us in our key areas and provide a lot of value through their inputs and innovation.”

Experience Leadership
Here he describes how TCS was a key partner in planning for the upgrade and innovative in their solution and proposed solution, which they quickly adopted. Additionally how TCS’ innovation and experience helped lead them to where they are today.

“TCS is a part of the Sprint IT team and our measurements of success are TCS's measures of success.”
- Peter Campbell, CIO, Sprint