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Client Experience: TCS manages the key elements of TalkTalk’s business

TalkTalk is the second-largest fixed line and broadband provider in the UK.

In this video, David Cooper, CIO, TalkTalk Residential, explains how TCS has transitioned into a strategic partner from being a services vendor and supplier for TalkTalk. They now manage key elements of our business on which everything else depends, he added.

Cooper also elaborates on how TCS is now responsible for the operations of key strategic systems and the development of a number of those strategic systems from offshore.