TCS: Case Studies http://www.tcs.com/resources/case_studies/Pages/default.aspx TCS RSS feed. 8/20/2014 9:00:22 AM Case Study' TCS helps a global leader in networking equipment expedite new product introduction http://www.tcs.com/resources/case_studies/Pages/TCS-helps-Networking-equipment-Global-Leader.aspx TCS helped a networking equipment leader’s product operations team transform its processes and user experience. The resulting efficiencies have released more than 38,000 hours per annum for core new product introductions and other business-critical processes.
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TCS 7/31/2014 11:00:00 PM
Global professional services firm transforms L&D operations with FORE http://www.tcs.com/resources/case_studies/Pages/Global-professional-services-LandD-FORE.aspx To further its commitment to employee talent development, a large professional services firm needed to transform its Learning and Development (L&D) function. Implementing FORE™ — a process maturity assessment and transformation model –TCS consolidated the firm's L&D services into a centralized service and reduced the L&D request process cycle time from 15 days to 7 days. TCS also automated several processes, thus reducing the manual effort of calculating Continuous Professional Education (CPE) time by 80% while maintaining high accuracy. With improved L&D services, the firm can now accelerate CPE credit accrual for employees and clientele in compliance with NASBA guidelines, leading to greater user satisfaction.
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TCS 7/31/2014 11:00:00 PM
America's leading general life insurance company reduces Policy Administration System costs through system consolidation http://www.tcs.com/resources/case_studies/Pages/US-insurer-PAS-system-consolidation.aspx A leading insurance company merged with a US based general life insurance company to create a larger, stronger and more diversified consolidated entity to serve customers. This entailed consolidating the various parallel Policy Administration Systems (PAS) across companies into OASys, the insurer's major PAS application. With TCS' consolidation of multiple PAS, the insurer now enjoys simplified data access, higher test region availability, and reduced operational inefficiencies and maintenance overheads.
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TCS 7/31/2014 11:00:00 PM
TDC A/S improves multi-vendor management with an effective IT Service Governance Model http://www.tcs.com/resources/case_studies/Pages/TDC-AS-IT-Service-Governance.aspx TCS helped TDC A/S improve multi-vendor management with an effective IT Service Governance Model, thus enhancing their operational stability and customer experience.
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TCS 6/30/2014 11:00:00 PM
TCS helps Scandinavian Airlines achieve 30 to 40 percent savings by automating its Finance and Accounting processes http://www.tcs.com/resources/case_studies/Pages/TCS-helps-Scandinavian-Airlines.aspx TCS helps Scandinavian Airlines achieve 30 to 40 percent savings by automating its Finance and Accounting processes with its F&A Platform
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TCS 6/30/2014 11:00:00 PM
TCS helps TDC A/S drive efficiency and compliance with robust Change Governance http://www.tcs.com/resources/case_studies/Pages/TDC-AS-IT-Change-Governance.aspx TDC A/S, the leading Danish telecommunications company, wanted to boost customer satisfaction levels by introducing several system changes. But its change management capabilities were not robust enough to accommodate changes seamlessly, thus affecting everyday business activities. TCS was able to streamline the company’s change management procedures through a series of strategic and operational initiatives, as well as by strengthening communication protocols.
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TCS 6/30/2014 11:00:00 PM
Gartner report; Infineon Upgrades its Supply Chain Planning for Efficiency and Agility http://www.tcs.com/resources/case_studies/Pages/Gartner-report-TCS-Infineon-Supply-Chain-Efficiency-Agility.aspx A semiconductor company, facing the prospect of increasing competition and supply chain complexity, took on an ambitious program to re-engineer its supply chain planning processes, data and technology solutions for enhanced efficiency and agility in support of customers.*
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TCS 6/30/2013 11:00:00 PM
Global technology major gains business insights with cost effective data analytics platform http://www.tcs.com/resources/case_studies/Pages/Global-technology-major-business-insights-data-analytics-platform.aspx A leading global provider of hardware and software solutions wanted to build a data analytics platform to store and analyze the huge volume of live printer data at its disposal. Using open source technologies, TCS built a Big Data platform to process the large volumes of data feeds and performed advanced analytics and complex transformations on the data. The company now uses this single analytics platform to gain insights quickly and cost effectively into its various lines of printer business, to fuel continued growth and profitability in a highly competitive market.
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TCS 7/31/2014 11:00:00 PM
TCS helps TDC A/S achieve 70% reduction in high priority incidents http://www.tcs.com/resources/case_studies/Pages/TCS-AS-reduction-high-priority-incidents.aspx TCS helped TDC A/S achieve 70% reduction in high priority incidents and boosted customer satisfaction levels by improving itsIncident management capabilities and contributed to a historically low level of critical incidents.
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TCS 6/30/2014 11:00:00 PM
TCS helps Nature Education build a Web 2.0 application enabling collaborative learning http://www.tcs.com/resources/case_studies/Pages/NPG-Web2.0-application-collaborative-learning.aspx TCS’ client, Nature Education, a division of Nature Publishing Group (NPG), was set up with the goals of redefining science education globally, establishing NPG as the leader in science ecosystem innovation, and promoting science and technology education. To achieve these goals, the company needed to provide a real-world focused online learning environment for students. Using Web 2.0 tools, NPG needed to enable virtual collaboration among students and offer user-generated multimedia content, conceptual search, synchronous dialogue, multi-device delivery, and self-guided learning paths.
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TCS 2/28/2014 11:00:00 PM
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