TCS: Case Studies http://www.tcs.com/resources/case_studies/Pages/default.aspx TCS RSS feed. 9/1/2014 8:55:31 AM Case Study' TCS helps Allianz Life Insurance improve service levels while achieving cost savings http://www.tcs.com/business-process-services/resources/Pages/Allianz-Life-Insurance-outsourcing-operations-TCS.aspx The insurance industry is suffering significantly due to the recent global financial meltdown. The tightening of regulations in the United States, along with increasingly cautious attitudes of consumers, has forced insurers to look for ways and means to reduce costs by transforming their operations and rationalizing their infrastructure.
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TCS 10/31/2012 11:00:00 PM
TCS helps SuperMedia optimize processes and improve sales staff satisfaction http://www.tcs.com/business-process-services/client-successes/Pages/SuperMedia-optimizes-processes-improves-sales-staff-satisfaction.aspx TCS, through its continual improvement and transformation initiative, streamlined and enhanced SuperMedia’s sales order management process to improve efficiency and effectiveness.
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TCS 7/31/2012 11:00:00 PM
TCS helps Allianz Life Insurance improve service levels while achieving cost savings http://www.tcs.com/business-process-services/client-successes/Pages/Allianz-Life-Insurance-outsourcing-operations-TCS.aspx The insurance industry is suffering significantly with the recent global financial meltdown. The tightening of regulations in the US, along with increasingly cautious attitudes of consumers, has forced insurers to look for ways and means to reduce costs by transforming their operations and rationalizing their infrastructure.
Read More...
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TCS 10/31/2012 11:00:00 PM
TCS helps a leading US-based automotive systems supplier achieve 15% higher SLA compliance http://www.tcs.com/resources/case_studies/Pages/US-automotive-systems-supplier-high-SLA-compliance.aspx A leading global automotive systems supplier outsourced its IT infrastructure and operations to TCS and realized measurable cost benefits.
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TCS 12/31/2013 11:00:00 PM
America's leading general life insurance company reduces Policy Administration System costs through system consolidation http://www.tcs.com/resources/case_studies/Pages/US-insurer-PAS-system-consolidation.aspx A leading insurance company merged with a US based general life insurance company to create a larger, stronger and more diversified consolidated entity to serve customers. This entailed consolidating the various parallel Policy Administration Systems (PAS) across companies into OASys, the insurer's major PAS application. With TCS' consolidation of multiple PAS, the insurer now enjoys simplified data access, higher test region availability, and reduced operational inefficiencies and maintenance overheads.
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TCS 7/31/2014 11:00:00 PM
Global professional services firm transforms L&D operations with FORE http://www.tcs.com/resources/case_studies/Pages/Global-professional-services-LandD-FORE.aspx To further its commitment to employee talent development, a large professional services firm needed to transform its Learning and Development (L&D) function. Implementing FORE™ — a process maturity assessment and transformation model –TCS consolidated the firm's L&D services into a centralized service and reduced the L&D request process cycle time from 15 days to 7 days. TCS also automated several processes, thus reducing the manual effort of calculating Continuous Professional Education (CPE) time by 80% while maintaining high accuracy. With improved L&D services, the firm can now accelerate CPE credit accrual for employees and clientele in compliance with NASBA guidelines, leading to greater user satisfaction.
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TCS 7/31/2014 11:00:00 PM
TCS helps a global leader in networking equipment expedite new product introduction http://www.tcs.com/resources/case_studies/Pages/TCS-helps-Networking-equipment-Global-Leader.aspx TCS helped a networking equipment leader’s product operations team transform its processes and user experience. The resulting efficiencies have released more than 38,000 hours per annum for core new product introductions and other business-critical processes.
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TCS 7/31/2014 11:00:00 PM
TDC A/S improves multi-vendor management with an effective IT Service Governance Model http://www.tcs.com/resources/case_studies/Pages/TDC-AS-IT-Service-Governance.aspx TCS helped TDC A/S improve multi-vendor management with an effective IT Service Governance Model, thus enhancing their operational stability and customer experience.
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TCS 6/30/2014 11:00:00 PM
TCS helps Scandinavian Airlines achieve 30 to 40 percent savings by automating its Finance and Accounting processes http://www.tcs.com/resources/case_studies/Pages/TCS-helps-Scandinavian-Airlines.aspx TCS helps Scandinavian Airlines achieve 30 to 40 percent savings by automating its Finance and Accounting processes with its F&A Platform
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TCS 6/30/2014 11:00:00 PM
TCS helps TDC A/S drive efficiency and compliance with robust Change Governance http://www.tcs.com/resources/case_studies/Pages/TDC-AS-IT-Change-Governance.aspx TDC A/S, the leading Danish telecommunications company, wanted to boost customer satisfaction levels by introducing several system changes. But its change management capabilities were not robust enough to accommodate changes seamlessly, thus affecting everyday business activities. TCS was able to streamline the company’s change management procedures through a series of strategic and operational initiatives, as well as by strengthening communication protocols.
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TCS 6/30/2014 11:00:00 PM
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