TCS: White Papers http://www.tcs.com/resources/white_papers/Pages/default.aspx TCS RSS feed. 7/26/2014 3:22:51 PM White Paper' The Importance of Change Management in Application Managed Services Outsourcing http://www.tcs.com/resources/white_papers/Pages/Change-Management-Application-Managed-Services-Outsourcing.aspx Since its arrival in the early 1960s, IT outsourcing has evolved significantly. Now often known as managed services, IT outsourcing has been accepted as a strategic management tool. It has been adapted to cater to the needs of various industries, helping them transition services from within their operations to an external provider while mitigating associated risks. Over time, as Application Managed Services (AMS) outsourcing has become commoditized, the expectations of clients and the demands on service providers have increased.
Read More...
]]>
TCS 4/30/2014 11:00:00 PM
Micropayments: The Case for Wider Market Participation by Banks http://www.tcs.com/resources/white_papers/Pages/Micropayments.aspx With digitization assuming significant thrust today, where is the micropayments industry headed? In this article on the evolution of micropayments, we look at the various factors that affect (and, sometimes, impede) mass adoption. 
Read More...
]]>
TCS 6/30/2014 11:00:00 PM
The Internet of Things for Medical Devices- Prospects,Challenges and the Way Forward http://www.tcs.com/resources/white_papers/Pages/Internet-of-Things-Medical-Devices.aspx   Today, it has become increasingly possible to remotely monitor a patient’s health with the use of network of sensors, actuators and other mobile communication devices, referred to as the Internet of Things for Medical Devices (IoT-MD).The IoT-MD provides an environment where a patient’s vital parameters get transmitted by medical devices via a gateway onto secure cloud based platforms where it is stored, aggregated and analyzed.
Read More...
]]>
TCS 6/30/2014 11:00:00 PM
Empower, Collaborate, Reimagine: three key ingredients for successful airlines Customer Experience Management (CEM) http://www.tcs.com/resources/white_papers/Pages/airlines-customer-experience-management.aspx Customer Experience Management (CEM) has emerged as a key priority for most airlines around the globe. Airlines have realized that customer perceptions have a profound effect on business metrics; brand equity; customer loyalty; revenue and cost savings and are trying to get one step ahead of each other to address the ever increasing need for service differentiation. Many airlines have started initiatives to improve customer experience, but these initiatives are not comprehensive and leave out many key elements of a successful CEM program.
Read More...
]]>
TCS 3/31/2014 11:00:00 PM
The Volcker Rule – Seeking to Shield Banks’ Customers http://www.tcs.com/resources/white_papers/Pages/The-Volcker-Rule.aspx Today, Wall Street faces a 4.3 billion dollar challenge as it will be forced to implement the Volcker rule, which imposes curbs to prevent a financial meltdown. With this Rule, banks may be forced to focus on their core business lines while minimizing systemic risks and ensuring and enforcing other forms of reform.
Read More...
]]>
TCS 6/30/2014 11:00:00 PM
Revival of Biometrics in Banking: Heralding a New Era in mPayments http://www.tcs.com/resources/white_papers/Pages/Biometrics-in-Banking.aspx Banking is now living in an omni channel world. Changing avenues for customers make banking easier, but nevertheless also potentially riskier. The transition of money - from physical money to e-money - has also transformed the world of crooks as well; where petty thieves are now capable of committing online fraud.
Read More...
]]>
TCS 6/30/2014 11:00:00 PM
An Interview with Brett King on the Future of Payments http://www.tcs.com/resources/white_papers/Pages/Future-of-Payments.aspx   Brett King is a bestselling author, The American Banker’s Innovator of the Year for 2012 and the founder of the direct mobile bank, Moven. A global thought leader in financial services and customer experience, King is a sought-after expert on innovation, technology disruption, customer experience and channel distribution strategy. We present here, excerpts from an interview where he shares his insights about the payments industry.
Read More...
]]>
TCS 6/30/2014 11:00:00 PM
Impending Disruption in the Payment Marketplace - Should Retail Banks be Worried? - A Validation Using Porter’s Five Forces Framework http://www.tcs.com/resources/white_papers/Pages/Impending-Disruption-Payment-Marketplace.aspx The decibel level in the payments industry is high with payment related innovations becoming commonplace. Ubiquitous mobile devices, with always-on internet access, supported by a number of path breaking technologies are providing a platform for disruption in the payment marketplace. Perpetually connected customers are quickly reclaiming control of the banking relationship with how and who they do business with.
Read More...
]]>
TCS 6/30/2014 11:00:00 PM
Payments on ISO20022 – Time to on-board? http://www.tcs.com/resources/white_papers/Pages/Payments-on-ISO20022.aspx Stakeholders in the payments value chain and its ecosystem have always been innovating to deliver new products and services. Interestingly, in today’s world, they stand at the threshold of a global payments situation, which can deliver value manifold. ISO20022 standards are one such vehicle that will help realize this leap into future.
Read More...
]]>
TCS 6/30/2014 11:00:00 PM
Payments in India – A Continuing Journey http://www.tcs.com/resources/white_papers/Pages/Payments-in-India.aspx   It has been more than three years since we covered Indian Payments in volume 4 of the TCS BaNCS Research Journal. Over this period RBI (Reserve Bank of India) and NPCI (National Payments Council of India) have taken progressive strides in further modernizing the payments infrastructure in India. In addition, since then, there has been increased availability of new payment instruments, especially in the P2P (Person to Person) and P2B (Person to Business) space. It is worthwhile to take a closer look at some of these key advancements achieved in the last few years. Payments being an integral part of the core infrastructure on which economic activity rides, past trends often serve as a reliable indicator of future direction.
Read More...
]]>
TCS 6/30/2014 11:00:00 PM
SELECT Title, lastModifiedTime, Overview, Path, ArticleStartDate, EventLocation, PageContent FROM SCOPE() WHERE TCSResourceList ='White Paper'