“TCS gave us the comfort to trust as if they were an integral part of our organization; we will never forget what TCS has done for this engagement.”
- Saudi Arabian Airlines, Muhammad Ali Albakri, CIO and CFO
Saudi Arabian Airlines, operating as Saudia, is the flag carrier of Saudi Arabia and the third-largest airline in the region.
TCS has been engaged with Saudia for over five years, providing a wide range of IT services from application development and maintenance to business support and quality assurance. We continue to partner with Saudia in its IT transformation journey and provide support for several mission critical systems.
Albakri highlights that Saudia had a very short time frame to replace its global application landscape. TCS being the overall system integrator and quality assurance arm of Saudia helped it maintain the pace to perform and deliver as per the timelines approved by the Saudia executive board.
According to Albakri, the dedication of delivery team along with the commitment and partnership from the TCS top level management created a strong culture between the two parties, which will last beyond this engagement.
TCS took complete charge of the entire process, anticipated risks and brought them to the Saudia top-level management. TCS helped Saudia in bringing all its vendors together to work in collaboration and keep the project going as expected.
Learn more about TCS’ services for the airline industry.