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Chile

Tata Consultancy Services has been in Chile since 2002 offering IT services.

In November 2005, TCS made one of the largest investment by any Indian company in Chile by acquiring 100 percent stake in Comicrom, a local company with 28 years experience focused on operating outsourcing services with clients in Chile and South America.

Since then, TCS has widely expanded its operations in the country by offering IT Services and Business Process Outsourcing (BPO) providing outsourcing services for 70% of the local banking industry.

The main business verticals include financial banks and institutions, administrators of pension funds, private health insurance companies (Isapres), retail, government, mining and large companies.

The head office is in Santiago, the capital city of the country, with development centers in two other important cities in the north and south of the country, Valparaiso and Concepción, respectively. TCS Chile has more than 1,300 associates.

Chile is a part of the cluster also composed of Peru and Ecuador, which has optimized internal processes and enbled synergy among the three countries to complete its offer and quality of services rendered in the region.

TCS' Business Process Outsourcing (BPO) services in Chile is based on a deep knowledge of the process and business of its clients and the use of technology to support outsourcing processes including check processing, back office, item processing, finance & accounting, and infrastructure.

TCS' IT Services offering in Chile includes development of applications and maintenance, architecture consultancy, processes, quality, security and strategic IT.

TCS Chile is focused on meeting clients’ expectations and guaranteeing excellence of processes by rendering tailored services based on client's needs. TCS' modern technological platforms guarantee efficient performance. A qualified working team enables excellence in services supported by international certifications incuding ISO 9001:2008, ISO 27001:2005, ISO 20000-1:2005.

Chile also has the iQMS (Integrated Quality Management System) certification, TCS' worldwide certification that guarantees compliance with international standards.

Some of the main clients in Chile include: BancoEstado, Las últimas Noticias, ING, Lan, Santander Santiago, Cencosud, BCI, BBVA, Cuprum AFP, Presto and others

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