TCS’ Global Alliance with RightAnswers
Upland Software provides solutions for project and resource management, knowledge and IT cost management including RightAnswers, the leading provider of cloud-based knowledge management, search and social knowledge software for improving IT support, customer service, and enterprise-wide collaboration. RightAnswers promotes knowledge-sharing across the organization, which increases employee engagement and overall productivity and efficiency. Through the global alliance, TCS combines its expertise in IT services and consulting with RightAnswers’ compressive Knowledge Management solution to deliver real results to global businesses, including a decrease in call and ticket volumes, reduced time spent in handling incidents and an overall improvement in the end user experience.
For more information visit RightAnswers' website