TCS’ Global Alliance with RightAnswers
RightAnswers is a leading provider of cloud-based knowledge management, enterprise knowledge search, and social knowledge software for improving customer service, IT support, and enterprise-wide collaboration. Through this partnership, TCS combines its deep domain and IT skills with RightAnswers' technology. Customers benefit from reduced call and ticket volumes and are empowered to find answers faster, reducing time spent in handling incidents and in turn improving end user experience.
For more information visit RightAnswers' website