COVID-19 has dramatically accelerated the need for digital transformation in the insurance industry due to reduced customer face time for agents, and the increased customer demand for digital and data-driven products and services.
Join us for a fireside chat at 11:00 am ET on April 27, 2021, to hear Marty Ellingsworth, Senior Analyst, Research & Advisory - Data and Advanced Analytics at Celent, and Ashvini Saxena, VP and Global Head, TCS Digital Software & Solutions, discuss:
- Changing demographics and the impact of COVID-19 on life & annuity insurers and their members
- The role data and analytics play in driving more engaging, personalized member experiences
- How AI/ML will reshape the L&A value chain, from underwriting, pricing, claims, and distribution to member CX and growth
- Approaches to getting started and monetizing your data while concurrently undergoing digital transformation