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Kanwaljit Singh
CoE Lead, CCM Practice

Kanwaljit Singh leads the CCM CoE focusing on major CCM products including OpenText Exstream. Kanwal's current responsibilities include pre-sales, consulting, solution architecture, re-usable solutions, delivery review, digital transformation, innovation, and competency development.

Kanwal has been working on multiple CCM products for over a decade. He is well versed about and developed several solutions with products such as OpenText StreamServe, OpenText Exstream, Adobe LiveCycle, DOC1, and ISIS-Papyrus. His experience also spans different data integration techniques and formats, design and implementation of batch, and on-demand customer communication, and pre and post processing techniques and implementations.


Articles by Kanwaljit Singh
Five Ways Customer Communications Management Improves Engagement