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Mark Conzone

Mark Conzone
Senior Manager of Customer Experience (CX) Transformation

Mark Conzone is a Senior Manager of Customer Experience (CX) Transformation within our Consulting and Services Integration practice at TCS. Mark has over 25 years' experience in information technology with a focus on how organizations can leverage digital technologies and capabilities to reshape their business.

Mark has a successful track record of working with business leaders to explore and implement new business models, ecosystems and advanced technologies to deliver superior customer experiences. Mark has extensive experience in Artificial Intelligence, Machine Learning, Advanced Analytics, and Natural Language Processing used to uncover unique insights and identify and deliver differentiated products and services.