Stephen talks about how TCS unified and enhanced API’s mission-critical IT systems across the company’s retail, franchise, and wholesale operations. With its national wholesale network and 420 Priceline and Priceline Pharmacy stores operating on the SAP ERP platform, API has improved customer service capabilities, streamlined logistics and finance processes, and enhanced operational efficiencies.
TCS worked with API on a strategic project to replace two ERP platforms with a new, unified SAP platform that integrates all of the company’s lines of business into a single system.
Noting the benefits of this global integration, Stephen says that the state-of-the-art technology infrastructure has enabled API to eliminate data and process duplication across divisions, saving the company time and capital, and enhancing user experience . Stephen adds, “the uniqueness and innovation applied in the project has been jointly shared between TCS and API and we are clearly looking for some of the innovations to pass on to our global operations.”