Nedbank Insurance merged personal, commercial, and life insurance businesses under a single brand and, as part of the consolidation, became the first insurance company in the world to run a single policy administration system—all powered by TCS BaNCS—for both life and non-life insurance products. Since then, Nedbank Insurance has successfully migrated the bulk of its products to the single TCS BaNCS platform and achieved early benefits like:
Faster response time
Improved client interactions
Standardized business processes
Building digital experience for clients
Automating client interactions
Driving advanced analytics