Nedbank Insurance merged personal, commercial, and life insurance businesses under a single brand and, as part of the consolidation, became the first insurance company in the world to run a single policy administration system—all powered by TCS BaNCS—for both life and non-life insurance products. Since then, Nedbank Insurance has successfully migrated the bulk of its products to the single TCS BaNCS platform and achieved early benefits like:

• Faster response time

• Improved client interactions

• Standardized business processes

• Building digital experience for clients

• Automating client interactions

• Driving advanced analytics