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Using the IoT to Boost Post-Sales Customer Satisfaction

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Alex Prigojine

Alex is a Managing Partner in the TCSs Global Consulting Practice heading the Technology industry Go-To-Market Team. He has over 20 years of consulting experience in the High Tech, Media, FMCG, Retail and Telecommunication industries working with Fortune 500 companies around the world. He has been leading projects ranging from developing mobile services strategies for global CPs to using advanced analytics in automating demand forecast and capacity management for national network roll-outs. Most recently Alex has been focusing on automation/cognitive computing application in digital transformations along with developing and implementing cost optimization strategies. Prior to TCS, Alex worked with Accenture and Capgemini and was responsible for lunching over 20 successful internet startups.