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Business and Technology Insights

5 Steps to Delivering Extraordinary CX with Today’s Digital Ecosystems

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Antony Grigg

Antony Grigg is an ex TCSer and was the Global Digital and CX Practice Lead for Business Consulting focused on defining future journeys and new operating models. Antony is a Thought leader on the impact of 'digital' on Customer Experience and the future enterprise, speaking at conferences, innovation events, round tables and breakfast meetings across all industries.