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Digital Transformation: Building customer loyalty

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Dan Gwynn

Dan currently leads digital transformation work as part of TCS' Consulting & Enterprise Solutions business and has over 23 years of experience assisting global organizations with their most challenging business transformation programs. Dan has advised Fortune 500 companies to drive operational and financial improvements through the implementation of ERP systems, the outsourcing of non-core capabilities, the migration of back office functions to a shared services business model, and the enablement of new technology innovations such as cloud, mobility, and big data.