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INSURANCE NEXT

Personalized Customer Experience – Real-Time Video Messaging

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Fenil Desai
Fenil Desai

Fenil Desai is a Digital Architect with TCS’ Banking, Financial Services, and Insurance unit. With over 13 years of experience, Fenil has worked with leading travel and insurance clients across India and the UK. He has solved complex problems and produced business benefits by leveraging technology, analytics, and process improvement. Fenil is passionate about emerging technologies, especially augmented reality and its applications in the insurance industry. He holds an MCA degree from South Gujarat University, India

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