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Using Complaints Management to Drive Product Innovation in Medical Devices

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Hari Ns

Hari Sreenivasan Nadadur is a Medical Device Functional Consultant with the Engineering and Industrial Services (EIS) business unit at Tata Consultancy Services (TCS). He has 19 years of experience across industries such as heavy engineering, ship engine design, and medical devices and diagnostics (MD&D). Haris areas of expertise include new product development, sustainable engineering, regulatory submissions, complaints management, and technical documentation. He holds a Bachelors degree in Mechanical Engineering from Sri Jayachamarajendra College of Engineering, University of Mysore, India.