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Modernizing CRM for Maximum Agility

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Matthew Francis
Matthew Francis

Matt Francis is a Director within the TCS Global Salesforce practice. With an extensive background (18+ years) building Customer Experience and CRM technical and operational solutions across Sales, Service, Marketing and IT functions, Matt helps organizations meet key business objectives leveraging cloud technologies. Matt also has extensive leadership experience and has helped numerous organizations in strategic initiatives all the way through tactical projects and execution.

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