Mitesh Bagra is a Domain Consultant in the Global Credit Operations group of TCS Business Operations business unit. He has more than 13 years of experience in managing consumer and commercial debt for some of the largest banks in Australia, UK, and the US. His experience spans across multiple industry verticals such as banking and financial services, manufacturing, and travel and tourism. Bagra has expertise in business process improvements, credit management, and IT transformation. He holds a Masters degree in Marketing from the Mumbai University, India.