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Bank of the Future

Ensuring Customer Centricity in Banking: Employing Cognitive Computing

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Navin MK

Navin MK is a senior consultant and banking and financial services solution architect at Tata Consultancy Services, India. He co-owns the offering on the Customer Knowledge Graph and the Real-Time Contextualization space. His experience covers retail and mortgage banking, commercial lending, regulatory risk, compliance and investment banking. His research interests are in the areas of fast data streaming, cognitive intelligence and semantic knowledge representations.