RESEARCH AND INNOVATION

Why Enterprises Need to Invest in Intelligent Automation for IT Ops

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Ravindran Subbiah

Ravindran Subbiah is an Entrepreneur-in-Residence (EIR) with the Operations Framework Incubation Program at TCS. His vision is to accelerate intelligent automation across the IT function and build processes that provide enterprises a way to meet the increased expectations on service delivery effectiveness. He has over 25 years of experience in operations management and service management across service-provider and end-user organizations.