Business and Technology Insights

Going Beyond ROI: Measuring Effort in Robotic Process Automation

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Rekha Natarajan

Rekha Natarajan is the practice lead in the utilities business unit at TCS, where she has over 18 years of experience. Her expertise lies in the areas of quality assurance and artificial intelligence. For over two years, she has been associated with the automation and quality engineering practice in TCS’ utilities unit.

Rekha has engaged with global utilities customers on various automation initiatives like robotic process automation, IT operations automation, application services automation, and quality engineering transformation.