Building companies that disrupt themselves
The world of Business 4.0 demands that companies develop fundamentally different business models. And that means discovering a different way of leading.
The TCS Summit Europe focused on leadership in a session led by Hal Gregersen, Executive Director of the MIT Leadership Center and Senior Lecturer in Leadership and Innovation at MIT’s Sloan School of Management.
Leaders must recognize we are living on the edge of uncertainty, he said. “There are things we know, there are things we know we don’t know, but it’s the things we don’t know we don’t know – that’s where disruption comes from.”
Warning of the danger to leaders of becoming isolated from their businesses and the world around them, Gregersen said leadership was about asking the right questions – and digital technologies are forcing people to ask them faster.
N Chandrasekaran, Chairman of Tata Sons, agreed. Digital transformation affects every part of an organization but especially its culture, he said. “It affects the management style. It affects the talent that you have and how you want to operate.”
Transformation is not just about digitizing a process, but a fundamental shift for the company. “People have to buy into it,” he said. “They have to see what’s possible.”